Step by Step: Install the latest firmware for your Model X and X2 DTG printers
From time to time we will release a new version of the firmware on your Model X or X2 printer. These updates will include enhancements and fixes to keep your printer running its best. Whether you have a Model X or an X2 printer, the process is mostly the same. Just follow along in the video and instructions below and we’ll show you how to get there.
Steps to update your firmware
At this point, your firmware should be updated and ready to return to printing. In some cases you may need to install the Sub Control and Engine software. If not, you are done! If you do, proceed to step 6.